As part of the AFAC 2017 conference held in Sydney last month, I saw a presentation by NSW SES about their new vision for membership types – aptly named Volunteering Reimagined. NSW SES now highlights the further variety of volunteers that can support the organisation during emergencies. While there is much to be appreciated about their reasons and goals for this new vision, as a trainer I immediately had a ton of questions about the practicalities of managing a new spectrum of members.
